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2U Named Personalized Learning Company of the Year for AI-Powered Xpert Learning Assistant
2U has been named the 2026 "Personalized Learning Company of the Year" in the inaugural WorldWiDE EdTech Awards for Xpert Learning Assistant (Xpert LA), our AI-powered tool that's changing how learners get support when they need it most.
The WorldWiDE EdTech Awards recognize technologies creating meaningful change in learning, with winners selected by an independent panel of experts evaluating impact, design, innovation, accessibility, and responsibility. Judges highlighted our evidence-based approach to AI integration and the measurable impact Xpert LA is having on learner engagement and outcomes.
What Xpert LA does
Every learner has been there: stuck on a concept at 11 p.m., unsure whether the question is worth asking, wishing someone could just explain it one more time in a different way. Xpert LA was built for that moment. It's an always-available assistant that delivers personalized explanations whenever learners need them—meeting people where they are, on their own terms.
The results speak for themselves
In early pilots, nearly 10,000 learners participated in more than 321,000 conversations—returning for an average of 33 interactions each. That kind of repeat engagement tells us learners aren't just using Xpert LA; they're trusting it.
And that trust is translating into real outcomes: learners using Xpert LA recorded a 34% increase in attendance and a 23% increase in homework completion.
Today, with more than 5 million engagements to date and growing mobile adoption, Xpert LA is proving that AI can do more than automate. It can empower learners to deepen their knowledge and reach their goals.
What's next
This year, we're continuing to expand Xpert LA's capabilities, giving educators greater control over how AI support is tailored to their specific courses and learning experiences. It's core to how we think about AI at 2U: artificial intelligence working in concert with human interaction, expanding capacity while keeping critical decisions and care firmly in human hands.
This is what we've always believed: that the right support, at the right moment, can change someone's trajectory. This award is a reflection of that belief in action.
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