Sr Manager, Learning Content & Solutions

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Senior Manager of Learning Content & Solutions will serve as a subject matter expert on the learning content portfolio and the evolving skills and talent development landscape. This role will consult directly with high-value enterprise customers and prospects, assessing their learning objectives, advising on the most effective content solutions, and shaping strategic learning initiatives that drive measurable impact.

A key responsibility of this position is gathering and analyzing customer insights, market trends, and feedback to identify emerging skill gaps. These insights will inform content strategy, ensuring alignment with workforce development needs and driving the creation of relevant, high-impact learning solutions.

As part of customer engagement, this role will be instrumental in architecting comprehensive, tailored learning solutions—leveraging intricate skills mapping, strategic content curation, and data-driven storytelling. Responsibilities include developing compelling, customized proposals, leading product demonstrations, and delivering high-impact presentations that address complex client needs.

Responsibilities Include, But Are Not Limited To:

Content Strategy

• Translate customer feedback and competitive insights into actionable recommendations that shape and future-proof the content portfolio, aligning it with the evolving needs of the corporate learning market.
• Analyze and synthesize enterprise customer and learner data to identify content trends (e.g., top-performing content by industry, region, or customer segment) that informs strategy and client recommendations.
• Stay informed on new content releases and updates, ensuring internal teams are equipped with the latest information and collaborating with sales and marketing to communicate changes to customers.

Content Solutions Advisory

• Collaborate with sales and customer success teams to advance opportunities through the sales cycle by demonstrating how edX content and learning solutions align with client needs.
• Provide insights into industry-specific skills trends and gaps, offering best practices to help clients shape their own learning content strategies.
• Develop executive-level narratives and presentations that articulate the value of edX learning solutions, supporting clients in building a compelling business case for investment.

Content Curation & Skills Mapping

• Lead discovery sessions with clients to assess learning objectives, skill needs, target audiences, and desired outcomes.
• Design tailored and general curated course catalogs based on customer requirements, market trends, and course availability, presenting curated solutions in customer engagements.

Things That Should Be In Your Background:

• Curious about the future of work, careers, talent development, L&D and EdTech 
• At the very least a Bachelor's degree, however a Masters degree is advantageous 
• Approximately 6 years or more working experience in HR, Learning and Development, Corporate Learning, Skills Consulting, Solutions Consulting, Content Marketing, or EdTech Roles. 
• Demonstrating the capacity to connect seemingly disparate dots by analyzing data and uncovering insights, and then crafting a compelling narrative to effectively communicate the story.
• Excellent writing, communication and presentation skills
• Stakeholder relationship management experience
• Being comfortable with ambiguity, pressure and being able to work flexibly and independently are essential

Working Conditions 

Overtime is not a requirement of the job but flexibility is required to accommodate US, UK and South African time zones. 

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.